Shipping Policy

Last updated: May 2026

Thank you for shopping with Aurea Time. We are committed to providing reliable international shipping and a smooth delivery experience.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

• Orders are not processed on weekends or holidays

• Processing times may be extended during high-demand periods

Shipping Times

We offer the following shipping options:

Standard Shipping

• Estimated delivery: 15–25 business days

• Free on eligible orders

Express Shipping

• Estimated delivery: 10–15 business days

• Additional shipping fee may apply

Delivery times are estimates and are not guaranteed.

International Shipping

We ship worldwide.

Depending on your country, customs duties, import taxes, or additional fees may apply. These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Tracking updates may take a few days to appear after shipment.

Delays

Shipping delays may occur due to:

• customs inspections

• weather conditions

• carrier issues

• high shipping demand

• international logistics disruptions

Aurea Time is not responsible for delays caused by external shipping providers or customs authorities.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned or lost, additional shipping fees may apply.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.

We will work with the carrier to help resolve the issue.

Contact Information

For shipping-related questions, please contact us:

Email: support@aureatime.com

Business Name: ESTRELA DALVA HOLDING LLP
Registered Address:
3RD FLOOR SUITE 207 REGENT STREET
LONDON, ENGLAND W1B 3HH